You must be 23+, hold a current valid full Australian driver’s licence, and be an approved rideshare driver on UberX. Vehicle rental eligibility may depend on your professional driving history.

• If you are new to rideshare, Splend will guide you through the process.

Your agreement (and weekly Splend payment) includes three parts:

• A) Vehicle access (rideshare-ready car)

• B) Registration, CTP, Rideshare licence/inspections, Scheduled servicing, and replacement tyres and brakes due to wear^

• C) Rideshare-specific loss and damage cover (for certain Flexi Own contracts from 1 October 2025 you can opt instead to obtain your own eligible Rideshare insurance should you wish) with optional replacement vehicle provision

_{*Subject to the terms of your Flexi Own/Flexi Try agreement. Servicing and maintenance subject to applicable caps. Additional fees may apply.}

_{^Some of our vehicles will be available without servicing and other consumables, for a lower weekly subscription. Speak to one of our friendly staff for further details.}

Your weekly Flexi Own subscription fee covers:

• Vehicle rental

• Registration & CTP

• Scheduled servicing (up to 180,000 km)*

• Normal-wear replacement tyres and brakes*

• Unlimited KMs. Additional charges may occur if Loss and Damage Cover taken out for driving >1,000 per week^

Optional extras: Payout Protection Fee, Loss and Damage Waiver Reduction, additional driver fee and Loss and Damage cover*

• Not included: fuel/charging, platform fees, tolls, fines and other fees and charges as set out in the Flexi Own agreement.

_{*Subject to the terms of your Flexi Own/Flexi Try agreement. Servicing and maintenance subject to applicable caps. Subject to agreement limits and terms. Additional fees may apply. Some of our vehicles are available without servicing and other consumables, for a lower weekly subscription. Speak to one of our friendly staff for further details.}

_{^Excess km fees only applicable for customers who take out Loss and Damage Cover. Speak to one of our friendly staff and consult the terms of your Flexi Own agreement.}

Some Flexi Own Agreements may include the requirement to pay Initial Contributions.

An Initial Contribution is the payment you make prior to the commencement of the agreement identified as the “Initial Contribution” in your Quote from Splend. The Initial Contribution does not contribute to your purchase price, rather it proportionally reduces your Weekly Vehicle Payment. The Term of your agreement will remain the same, however, your Weekly Vehicle Payment will be less. Again, not all Flexi Own Agreements require an Initial Contribution.

Payments are taken weekly, every Wednesday night for the following Monday - Sunday week (charged one week in advance).

Where your Flexi Own agreement has a minimum term, these will be:

• 26 weeks (4-year plans) or 52 weeks (5-year plans).

• After the minimum term, you can end the agreement by giving 4 weeks’ notice.

• Returning the vehicle inside the minimum period incurs minimum-period charges.

Where your Flexi Own agreement does not have a minimum period but instead sets out a “Termination Amount” for early termination:

• The Termination Amount will be payable if you end your agreement before the end of the term. This will be 16 weeks of your vehicle payments (Part A) + a $1500 remarketing fee less a pro-rated allowance for the amount of any Initial Contribution you have made. This can be avoided by taking out Payout Protection (see below) which is mandatory in certain cases.

• All applicable fees and charges are set out in the Flexi Own agreement.

Payout Protection Fee (optional)

• For a small weekly fee, you can add a Payout Protection Fee to your Flexi Own agreement (where applicable).

• This covers you for early termination and ensures that the Termination Amount will not be payable (for early terminations outside of the first 12 months). Other fees and charges may be payable, such as where the vehicle is returned in poor condition. Check the Flexi Own agreement for further details.

• The Termination amount is still payable if you terminate in the first 12 months.

• The Payout Protection Fee is mandatory for certain customers based on their assessed risk. Refer to our additional fee terms for more detail.

Yes. All cars are supplied with up-to-date, state-specific documentation so you’re ready for Uber and other rideshare work.

For most vehicles servicing is included. Consult the website, or speak to one of our friendly staff for details. Where included, scheduled servicing plus normal-wear replacement brakes and tyres are included up to the limits in your contract*. Each manufacturer service must be completed within 2,000 km of the interval. Allow up to one day off-road.

Roadside Assistance is provided (battery jump, fuel/charging, flat tyres, towing, lockouts) as part of our optional Loss and Damage Cover. Vehicles also come with manufacturer warranty for defects. A replacement vehicle may be provided in some warranty cases (subject to availability) and where you have taken out the Replacement Vehicle Inclusion add on to the Loss and Damage Cover.

Non-warranty repairs (e.g., punctures, panel or glass damage) are your responsibility.

_{*Subject to the terms of your Flexi Own/Flexi Try agreement. Servicing and maintenance subject to applicable caps. Additional fees may apply. Some of our vehicles will be available without servicing and other consumables, for a lower weekly subscription. Speak to one of our friendly staff for further details.}

If you don’t attend servicing within 2,000km of the required interval, or you miss a booked Splend service, you’ll be charged the actual cost incurred, and in some instance, your agreement may be terminated.

Punctures are not covered as normal wear under servicing or Loss and Damage Cover. In the event of a puncture, if you have our Loss and Damage Cover, call roadside assistance on 1800 775 363 and arrange replacement at your cost.

Tyres are replaced for wear within contract limits. We recommend replacement at ~2 mm tread depth.

• Note: Roadside Assistance is only included if your plan has Loss and Damage cover. Book tyre replacement via the Splend app or 1800 775 363.

We follow the AFIA Fair Wear and Tear Guide. Normal wear based on age/mileage is accepted. Any non-fair wear damage must be repaired at your cost.

You’ll need to cover the toll or infringement amount plus an additional $22.73 (excl. GST) administration fee per notice. This includes unpaid tolls, speeding fines, parking tickets, or other infringements.

Yes. The full setup fee applies if you return and later rejoin. The set-up fee covers Splend’s administrative costs with ordering your vehicle and creating or updating onboarding documentation and other records.

You’ll be responsible for paying any government fees or charges that become payable.

You may drive an unlimited number of kilometres. However, if you take out Loss and Damage Cover, and you exceed 1,000km, you will be charged an Additional Mileage Charge. Please see the Flexi Own agreement for more details.

When you drive above 1,000 kms (and you have taken out Loss and Damage Cover), you will be charged $1 per 10 kilometres (incl. GST) that you drive over 1,000 kms in any 7 day week, rounded up or down, to the nearest 10km interval.

If you don't pay your Weekly Payments you will be charged a Failed Payment Fee of $40. Contact the payments team if you think you may miss a payment — alternative payment arrangements may be possible. Continued non‑payment can lead to termination and charges. Further details will be set out in your Agreement with Splend.

The Payout Protection Fee is a small weekly fee payable in order to have the Termination Amount (our break early fee) waived in the event of early termination, so long as such termination does not occur within the first 12 months of your Flexi Own Agreement with Splend. The Payout Protection Fee is not available in all Flexi-Own Agreements - details will be in the Agreement Splend provides to you. There may be other applicable fees upon termination (for instance if the vehicle was damaged) – check the Flexi Own Agreement for further details.

Where your Flexi Own Agreement includes a Payout Protection Fee, it will be mandatory, unless an exemption applies or if Splend otherwise waives the requirement. In those circumstances, the Payout Protection Fee will be optional. The possible grounds for an exemption are (you will need to provide documentary evidence and subject to Splend's discretion):

• Completed over 5,000 rideshare trips; OR (you will need to demonstrate this in an App/s)’ OR

• Meaningful proven history of chauffeur work, subject to Splend’s discretion (you will need to provide a copy of a relevant contract or invoices); OR

• Meaningful proven history of buying & selling multiple vehicles, subject to Splend’s discretion (you will need to provide documentary evidence such as car loan statements); OR

• Evidence of owning your own home (you will need to provide documentary evidence such as a Mortgage Statement); OR

• Meaningful and consistent evidence of separate income provided and approved, subject to Splend’s discretion (you will need to provide documentary evidence such as payslips or PAYG summary/statements); OR

• Provide a credit check to Splend’s reasonable satisfaction and approval

The Payout Protection Fee is a weekly payment ranging from $10-$30 per week based on vehicle class.  Customers who are paying the Payout Protection Fee, can choose to remove it after 3 years.

No — it has to be included at the start of your contract. It’s there to protect you from the unexpected, and once you opt in, you’re covered after 12 months.

If you lose your vehicle keys/cards, you will be charged an additional fee to replace the keys/card. Payable per instance, fee dependent on the make, model and year of vehicle. 

You’ll be charged the cost of refuelling/recharging plus any repairs or damage costs caused by using the wrong fuel.

If your vehicle is repossessed, you may be charged for:

• The cost of repossession plus any agent or legal costs

• Refuelling/recharging if the tank or battery isn’t full

• Special cleaning services if the vehicle is returned in a dirty condition, dependent on the level of cleaning required

• Replacement costs if items like the logbook or car jack are missing

If your vehicle is towed, impounded, or picked up by council/police, you’ll need to pay the enforcement or towing costs, plus up to $227.28 (excl. GST) for Splend’s administration fee.

Provide 4 weeks’ written notice to Splend.

• If your Flexi Own Agreement has a “minimum term”, you may only return the vehicle on 4 weeks’ notice if you have completed that term. Otherwise termination fees and charges will apply*

• If your Flexi Own Agreement does not have a “minimum term”, but instead imposes that you must pay Splend a termination amount (if you seek to end the agreement early), then you must pay this amount, unless you have been paying the Payout Protection Fee for at least 52 weeks.*

_{*See your agreement for details.}

Most drivers choose Flexi Own because they want the option to own their car at the end of their agreement. Once you’ve completed your subscription period, you can make an offer to purchase the car from Splend. Here’s how it works:

1. You let us know you’re interested in buying.

2. Make us an Offer no less than $990.

3. We review your offer and if we accept it, guide you through the process of transferring ownership.

4. Where you qualify for any rebates due to you, these will be offset against your agreed acquisition price (net price would be $1).

Splend does not charge additional fees at the end of the contract.

If Splend accepts your offer to purchase the vehicle in accordance with the Flexi Own agreement, payment must be settled within 7 days. Stamp duty associated with the purchase is payable directly to the government.

Yes. Certain charges such as Registration, CTP, and where applicable, Loss and Damage Cover may be adjusted to reflect price increases from time to time on reasonable notice. Other fees and charges will only be made with at least 4 weeks' notice. Full details available in your Agreement with Splend.

Yes — as long as Splend approves the move and it’s to a city where we operate. You can take your Splend vehicle to another city in Australia if:

• You first get written permission from Splend (we won’t unreasonably say no).

• The new city is within 200km of a Splend Hub.

If approved, you’ll need to cover all costs of the move. This includes things like transferring the vehicle registration to the new state, updating CTP and any other related fees. Splend may also place other reasonable terms and conditions on such approval, depending on where you seek to move.