Own the way that's made for PCO drivers

• You must be at least 23 years old

• Hold a full UK driver’s licence with at least 24 months of driving experience (5 years if you’re under 25 years old)

• Be a permanent UK resident, having lived in the UK for the past 12 months

• Have a good driving record

Please note: Depending on your level of professional driving history, we will guide you on eligibility of vehicles.

We offer new-model fully electric cars (EV) on flexible ownership terms. All models are compliant with PCO driving and on-demand delivery regulations and come with a valid private hire vehicle (PHV) licence as well as fully comprehensive loss and damage cover and other ongoing costs like scheduled servicing and maintenance items like replacement tyres and brakes.

Check out our current vehicles available on Flexi Own here.

All cars come with all the up-to-date PCO documentation, so they’re ready for Uber driving and other on-demand work.

As part of your Flexi Own plan, we cover your scheduled servicing, brake and tyre normal wear replacement that is expected of travelling within the mileage limit*.

Any unfair wear and tear excess usage is not covered to keep our weekly prices as low as possible for our customers. Refer to a Splend representative to understand inclusions these on your contract. 

You must ensure your car is maintained to the manufacturer’s servicing schedule, which can be found online as well as the car’s log book in the glovebox. Each scheduled manufacturer’s service should be completed within 500 miles of being due. Your car will be off the road for up to one working day during this time.

Additionally, all Splend cars come with factory manufacturer’s warranty to cover the cost of most defects. To support the accurate diagnosis of any issue, customers are required to attend a manufacturers service outlet to demonstrate the fault. Splend will provide a replacement vehicle pending availability in the event of extended repair times due to part delays.

However, it’s our customers’ responsibility to cover all repairs not under warranty, including but not limited to punctures, panel damage, and all other non-wear-and-tear items.

^{*Subject to caps in your agreement and overarching T&Cs in your Flexi-own agreement. Additional fees may apply. Some of our vehicles will be available without servicing and other consumables, for a lower weekly subscription. Speak to one of our friendly staff for further details}

Flat tyres are not an included item in our servicing/maintenance programs. Punctures can either occur in an accident or through specific driving circumstances to each driver and can vary in frequency fluctuating costs. To keep our prices as low as possible, each tyre puncture or unfair wear and tear replacement is required to be paid for by the customer.

At Splend, we recommend replacing tyres when the tread depth reaches 2 millimeters. To measure the tread depth, take a 20p coin and insert it into the tread grooves on the tyre. If the outer band of the 20p coin is visible, you should book your car in for a tyre swap.

You can book an appointment to have your replacement parts fitted via the Splend app or on 0333 016 4331, however it’s your responsibility to cover all repairs not under warranty or included within your contract (such as replacement tyres and brakes due to wear), including but not limited to bodywork, glass, or tyre damage, and all other non-wear-and-tear items.

We operate in accordance with the British Vehicle Rental and Leasing Association (BVRLA) Fair Wear and Tear Guide; wear and tear that’s reasonable given your car’s age/mileage.

If your car shows damage outside the fair wear and tear definitions, you must have them repaired at your own cost. Here are some common examples:

• Bodywork damage

• Large paint scratches (over 25mm)

• Scuffed bumpers or wheel-arches

• Dented roof or sills

• Cracked plastic parts

• Poor repair jobs

• Damaged seats or interior trim

Repairs for windscreen damage are not included in Splend’s Loss and Damage Cover.

Smaller cracks or chips in Zone A, or any damage larger than 40mm elsewhere on the windscreen deem the car unroadworthy, so these need to be fixed immediately. If you find chips or cracks 5mm or larger, you should book a service appointment as soon as possible, as these might spread and cause greater damage.

You can get your car serviced at:

• Kwik Fit - Driver's Local - servicing & MOT

If your car breaks down, call 0333 016 4331 and request roadside assistance. They will ensure you’re back on the road as soon as possible. If your car needs to be off the road for warranty repairs, Splend may provide you with a free PCO-approved courtesy car, depending on the circumstances.

Here’s a full run-down of costs for our Flexi-Own Agreement.

• Up-front:

  • One-off setup fee of £ 499 for new cars and £ 299 for pre-owned cars

• At onboarding:

  • Pro-rata charge for remainder of first week

  • First weekly fee (billed one week in advance)

• Weekly fee includes:

  • Vehicle rental

  • Registration

  • Expensive Car Tax

  • Private Hire Vehicle License Fee

  • Ministry of Transport Fee

  • Scheduled servicing (up to 120,000 miles)*

  • Replacement tyres & brakes due to wear*

  • Unlimited KMs¹

• Optional extras:

  • Payout Protection Fee may apply (see Additional Fees for more details

  • Loss and Damage cover (and optional replacement vehicle inclusion). Additional charges may occur if Loss and Damage cover taken out for driving >1,000km per week^

  • Loss and Damage Waiver Reduction Fee (reduces payable Loss and Damage Waiver in the event of an accident – see Additional Fees for more details)

• Not included:

  • Fuel/charging, rideshare platform fees, tolls, fines and other fees and charges.

At Splend, we consider your application even if you have bad credit. However, we can only do this by collecting your payments one week in advance – you’re always paying next week’s fee each time we charge your card.

If you collect your car on billing day (Thursday) or later into the week, we also charge you your first full week’s fee, in addition to the setup fee and the collection day fee.

^{*Subject to caps in your agreement and overarching T&Cs in your Flexi-own agreement. Additional fees may apply. Some of our vehicles will be available without servicing and other consumables, for a lower weekly subscription. Speak to one of our friendly staff for further details}

^{1. Excess km fees only applicable for customers who take out Loss and Damage Cover. Speak to one of our friendly staff and consult the terms of your Flexi own agreement.}

Some Flexi Own Agreements may include the requirement to pay Initial Contributions.

An Initial Contribution is the payment you make prior to the commencement of the agreement identified as the “Initial Contribution” in your Quote from Splend. The Initial Contribution does not contribute to your purchase price, rather it proportionally reduces your Weekly Vehicle Payment. The Term of your agreement will remain the same, however, your Weekly Vehicle Payment will be less. Again, not all Flexi-Own Agreements require an Initial Contribution.

PCN notices

Since the car is registered to Splend, any Penalty Charge Notices you get will automatically be directed to us. We redirect these to you in case you want to challenge them. We charge a £15 admin fee for each PCN you receive.

Tolls

Any charges for using toll roads, tunnels, and bridges such as the Dartford crossing are your responsibility to manage and pay. If you fail to pay any of these charges, you’ll likely get a PCN notice.

Excess mileage

If you have taken out Loss and Damage Cover, you will be charged for excess miles you travel over your Weekly Mileage Allotment. Speak to one of our friendly staff for more information.

Flexi Own upgrade

If you upgrade your Flexi Try plan to a Flexi Own plan, there is a £100 one-off charge.

If you have taken out Loss and Damage Cover, your Flexi Own weekly payment includes a capped weekly driving allowance of 1000 miles or 700 miles depending on your plan - please refer to your agreement or check with our customer support team. We charge a fee for any excess mileage.

We charge your nominated debit or credit card every Wednesday night for the following week (Monday-Sunday).

We typically charge a £19 late payment fee for any missed payments. If you think you’ll miss a payment, please call and ask to speak with our payments team. We’ll work with you to try and come up with alternative payment terms.  If you are unable to settle a missed payment, your agreement may be terminated and any charges will be billed (including minimum period).

Yes, you need to pay the full setup fee again.

Our Flexi Own program is designed for drivers that want to own their own vehicle. We understand that circumstances can sometimes change, so with Flexi Own we allow drivers to return their vehicle after a minimum period of time is this is the case.

Where your Flexi Own Agreement has a minimum term, these will be:

• 26 weeks (4-year plans) or 52 weeks (5-year plans).

• After the minimum term, you can end the agreement by giving 4 weeks’ notice.

• Returning the vehicle inside the minimum period incurs minimum-period charges.

Where your Flexi Own agreement does not have a minimum period but instead sets out a “Termination Amount” for early termination:

• The Termination Amount will be payable if you end your agreement before the end of the term. This will be 16 weeks of your vehicle payments (Part A) + a £750 remarketing fee less a pro-rated allowance for the amount of any Initial Contribution you have made. This can be avoided by taking out Payout Protection (see below) which is mandatory in certain cases.

• All applicable fees and charges are set out in the Flexi Own agreement.

Payout Protection Fee (optional)

• For a small weekly fee, you can add a Payout Protection Fee to your Flexi Own agreement (where applicable).

• This covers you for early termination and ensures that the Termination Amount will not be payable (for early terminations outside of the first 12 months). Other fees and charges may be payable, such as where the vehicle is returned in poor condition. Check the Flexi-Own agreement for further details.

• The Termination Amount is still payable if you terminate in the first 12 months.

• The Payout Protection Fee is mandatory for certain customers based on their assessed risk. Refer to our additional fee terms for more detail.

Is the Payout Protection Fee mandatory?

Where your Flexi Own Agreement includes a Payout Protection Fee, it will be mandatory, unless an exemption applies or if Splend otherwise waives the requirement. In those circumstances, the Payout Protection Fee will be optional. The possible grounds for an exemption are (you will need to provide documentary evidence and subject to Splend’s discretion):

• Completed over 5,000 rideshare trips; OR (you will need to demonstrate this in an App/s)’ OR

• Meaningful proven history of chauffeur work, subject to Splend’s discretion (you will need to provide a copy of a relevant contract or invoices); OR

• Meaningful proven history of buying & selling multiple vehicles, subject to Splend’s discretion (you will need to provide documentary evidence such as car loan statements); OR

• Evidence of owning your own home (you will need to provide documentary evidence such as a Mortgage Statement); OR

• Meaningful and consistent evidence of separate income provided and approved, subject to Splend’s discretion (you will need to provide documentary evidence such as payslips); OR

• Provide a credit check to Splend’s reasonable satisfaction and approval

How much does the Payout Protection Fee cost?

The Payout Protection Fee is a weekly payment ranging from £5 to £18 incl. VAT per week based on vehicle class. Customers who are paying the Payout Protection Fee, can choose to remove it after 3 years.

Can I add the Payout Protection Fee later if I change my mind?

• No — it has to be included at the start of your contract. It’s there to protect you from the unexpected, and once you opt in, you’re covered after 12 months.

In order to return your car, you must give notice – in writing – as required under your subscription agreement to your Customer support representative.

If your Flexi Own Agreement has a “minimum term”:

There are no fees charged if you decide to return your car after the minimum term is served, and everything else is in order (see below for details).

If you return the car before the minimum term is completed, you'll need to pay a Depreciation and remarketing fee, plus any other applicable fees and charges. The notice period in your contract still applies.

We may need to charge for re-charging if you return the car with less charge than you took it out on.

A cleaning fee may also apply if the car requires further cleaning.

If you return the car with damage outside what is accepted in the BVRLA Fair Wear and Tear Guide, you must have the car repaired at your own cost.

There may be other fees and charges. Check the Flexi Own Agreement for details.

Most drivers choose Flexi Own because they want the option to own their car at the end of their agreement. Once you’ve completed your subscription period, you can make an offer to purchase the car from Splend. Here’s how it works:

1. You let us know you’re interested in buying.

2. Make us an Offer no less than £499.

3. We review your offer and if we accept it, guide you through the process of transferring ownership.

4. Where you qualify for any rebates due to you, these will be offset against your agreed acquisition price (net price would be £10).

Splend’s Flexi Own fee includes government, registration, PHV licencing and damage and loss charge elements that are outside of our control. If any of these charges change, we may need to increase or decrease your weekly fees by this amount. Other fees and charges may change from time to time in accordance with the terms and conditions of your Flexi Own Agreement.

You may drive an unlimited number of Miles. However, if you take out Loss and Damage Cover, and you exceed the Weekly Mileage Allotment, you will be charged an Additional Mileage Charge. Please see the Flexi Own agreement for more details.